Worksite Quality Workwear

The guy that owns it just ignores you if you don't buy high priced shoes. Very rude. Maybe hire more staff and be a bit more friendlier. I needed kitchen shoes and he actually told me what I needed to get. No other choices. I didn't buy them because he sold me same the same pair 2 years before and had no grip on thrm. Would not go back again

I’ve never actually written a review for any business in all my years of experiences good or bad, but I felt this was one that everyone should be aware of. My apologies in advance for the length of this review. My wife and I have always believed in buying locally whenever possible, however the last two experiences in dealing with the owner Rob has convinced us that he no longer deserves our business and should not deserve yours either. The most recent experience was for a pair of jeans which my wife purchased for me for Christmas. The jeans ended up being too small so I went in to exchange them for another pair. Upon arrival, he immediately looked at the jeans I was holding along with the tags and rudely stated “I see there is going to be an issue with this”. I hadn’t even explained to him the reason for my visit yet. He then continued saying that because the tags were removed, he was not able to do anything with them and that it is his “policy” to treat everyone the same and to make no exceptions. I then asked him if he had stated the tag policy to my wife upon purchase of the jeans. He could not confirm that he had stated that, he could only surmise that this is something she should have known. I have honestly never heard of this and have taken clothing back to other stores many times before and have never had an issue. I then called my wife and explained to her the situation. My wife called him in an attempt to come to an understanding why an exchange could not be made and he very rudely repeated his “policy” to her. My wife then attempted to explain to him that his actions were not acceptable and that this is not how a business should be operating. He continued talking over her and then eventually hung up on her. The experience I had just before this one was when I inquired about exchanging some steel toed safety boots for a better pair. The boots are brand new and have never been worn. I explained to him that I could not find the receipt, however I have the card that would have been used to purchase the boots. He then rudely said he would not likely find the purchase in the system and basically said there was nothing he could do. If this was a big box store, I would have had no issues with the above experiences and that is what makes this even worse. I feel that this is just a way for him to make a buck. Shame on Worksite, I will never purchase anything from there again.

Purchased a pair of non-slip/steel toed shoes here this morning (22 – November – 2023) for work and had the most phenomenal experience!!! My sales associate was knowledgeable and considerate to both my employers and my personal requirements. He did everything he could to accommodate everything required and it showed!! Very kind and generous. I am definitely leaving as a happy and satisfied customer who is excited to show off her new shoes!!

Would not give a price over the phone. When I explained the difficulty about coming in he said “well you just indicated you had no intention of coming in.” He had no intention of revealing his price over the phone. Had I known the price of the merchandise, and had it been comparable, I would have found a ride, but with the price of gasoline etc, I could not commit. I was trying to buy locally, and was indeed, doing a price comparison, which makes sense given the fact we have had another interest rate increase.